PAYMENT

Billing is processed the day before your delivery at 8 am. If your payment is declined, our system automatically will automatically delete your order. The customer assumes full responsibility for keeping their payment information up to date. Skarsgard Farms will email you to notify your card has been declined. 

CHANGES TO YOUR ORDER

Changes and/or cancelations can be made any time before your order cut-off time.

The office staff is happy to help you with your order changes when received before the cut-off time via phone or email. You can also make changes by yourself via the website. Please note that order changes include Skip Delivery. There is a Skip Delivery tab on the website.

SKIPPING YOUR DELIVERY

Skipping a delivery can be managed through your account by clicking on the "Delivery Hold" tab after logging into your account. Be sure to include your delivery date in your skipped delivery time frame but do not include the following week if you are planning on being back for your next delivery. A good rule of thumb is to set your away dates from Monday to Friday of the week, which includes your delivery date. As always, we will gladly take care of this for you if you give us a call or email us letting us know which deliveries you would like to skip.

ADDITIONAL FEES

There is NO Sign-Up Fee. If you choose our home delivery option, you will be charged a delivery fee of $9.95. If you choose our pick-up option, you will be charged a delivery fee of $4.95. All home delivery and pick-up orders receive FREE delivery for orders over $100.00. Overnight Shipping orders will be charged a shipping fee of $14.95.

CANCELLATIONS

Call us at 505.681.4060 or email us at support@SkarsgardFarms.com if you want to cancel or suspend your account.





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